Episode 59: Growth Playbook for Your Dealership Service Drive – Including AI Tools Ft. Jamie Rellis & David Cerqueira – Fixed Ops Focus with Dave Rogers and Steve Shaw
Streaming LIVE TODAY at 4:00 PM — this is Fixed Ops Focus with Steve Shaw and Dave Rogers, Episode 59, and today we’ve got a powerhouse panel. We sit down with Jamie Rellis —co-founder of Dealer Focus and CEO of ME Technologies & Consulting — and David Cerqueira, Service Director at Benzel-Busch Motor Car, NADA Academy graduate and NADA Show speaker, to talk about the one thing every dealer wants more of: GROWTH.
This is the full conversation on how you actually grow a fixed operations business — not theory, real moves. We get into technician development, OEM training, investing in your people, NADA training, service advisor training, mobile service opportunities, and everything in between. If you want to know what the top dealers are doing to grow right now, this is the episode.
In this episode
- The top things that actually grow a fixed ops business
- Technician development — building and keeping great techs
- OEM training and why it still matters
- Investing in your people as a growth strategy
- What NADA training and the NADA Academy bring to the table
- Service advisor training that moves the numbers
- Mobile service — the growth opportunity hiding in plain sight
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Learn more & work with us:
https://steveshawuniversity.com
https://FixedOps360.com
https://ServiceAdvisorFoundations.com
