Episode 60: You’re Hired… Now What?! The Truth About Dealership Onboarding – Fixed Ops Focus with Dave Rogers and Steve Shaw
You’re hired… now what? In Episode 60 of Fixed Ops Focus, Dave Rogers and Steve Shaw dig into the part of the dealership nobody seems to get right: what actually happens after the offer letter. As always, this one takes a lot of twists and turns. From hiring a new manager to actually training that manager, to setting real expectations with new associates — we get into all of it: onboarding, coaching, training, you name it. Dave even breaks down one of our favorite questions: how big is your “knowledge cup,” and what happens
when you try to pour more in than it can hold? This conversation is all over the map, and that’s exactly why you’ll want to tune in.
If you hire, train, or lead people in a dealership, this is the wild ride for you.
In this episode:
- You’re hired — what really happens next
- Hiring a new manager (and getting it right)
- Training and developing that new manager
- Setting real expectations with new associates
- Coaching vs. training — where each one fits
- Dave on “how big is your knowledge cup?”
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