Episode 98: Is Triage the Answer to the Technician Shortage? – Fixed Ops Focus with Dave Rogers and Steve Shaw
Triage is one possible solution to many of the biggest challenges in the car business — especially career path and the lack of skilled technicians. On this episode of Fixed Ops Focus, Steve Shaw and Dave Rogers take on the word everyone seems to be using lately.
Steve and Dave talk about why “triage” is becoming a more and more popular term in the automotive industry, and what it could mean for the service department.
With skilled technicians harder to find than ever, the conversation goes straight to the people: how triage could open up a real career path and help dealers deal with the technician shortage.
In this episode:
- Why “triage” is becoming a more and more popular term
- Triage as one possible solution to the industry’s challenges
- Career path in the service department
- The lack of skilled technicians in the world today
- What triage could mean for your shop
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