Episode 96: Can one person with the Right Attitude Do Anything?- Fixed Ops Focus with Dave Rogers and Steve Shaw
One person with the right attitude can do just about anything — and Ed Roberts is the proof. On this episode of Fixed Ops Focus, Steve Shaw and Dave Rogers sit down with Ed Roberts, General Manager of Bozard Ford Lincoln in St. Augustine, Florida, one of the largest Ford dealerships in the country. Ed came from the wrong side of the tracks, pulled himself up by his bootstraps, and turned himself into
an amazing technician, a dealership associate, and finally a General Manager. No shortcuts. No excuses. Just attitude.
Then the conversation turns to mobile service. Bozard Ford pioneered mobile service as we know it today and is still one of the largest — if not the largest — mobile service dealerships in the country. Ed walks through their journey and their commitment to keep expanding in the mobile service arena.
In this episode:
- Ed’s journey from the wrong side of the tracks to General Manager
- From technician to dealership associate to GM — what it took
- Why one person with the right attitude can do just about anything
- How Bozard Ford pioneered mobile service as we know it today
- Running one of the largest mobile service operations in the country
- Bozard’s commitment to keep expanding in the mobile service arena
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