Welcome to Fixed Ops Focus with Dave Rodgers and Steve Shaw – the guys who actually know why your service department isn’t printing money yet.
Today, we’re breaking down the importance of nailing the basics… you know, the fundamentals every pro athlete drills endlessly.
Think MLB spring training or NFL training camp – weeks of grinding on fundamentals before the season even starts. So why in the auto industry do we just throw new advisors and techs onto the drive with zero ‘camp’ and expect Hall of Fame results? Spoiler: We don’t… and that’s exactly why so many ROs walk out the door untapped.
Stick around for the real talk on why basics aren’t optional – they’re your championship playbook.
