Episode 62: The REAL Money in Preloading Your Repair Orders – Fixed Ops Focus with Dave Rogers and Steve Shaw
This is Part 2. In Episode 62 of Fixed Ops Focus, Steve Shaw and Dave Rogers go straight to the numbers behind the Repair Order Preload. If Part 1 (Episode 61) was the philosophy, this is the math. A few dollars per RO doesn’t sound like much… until you multiply it across every RO, every advisor, every month, all year long. The numbers will change how you think about your service drive.
Watch Part 1 first (Episode 61) for the strategy, then run the numbers with us here.
In this episode:
- The numbers behind the Repair Order Preload
- What adding items before arrival does to hours per RO
- How small per-RO gains annualize into big money
- The multiplier: presentations × advisors × ROs × 12 months
- Why preloading may be the highest-ROI change in fixed ops
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