Episode 53: Fixed Ops Focus LIVE | From 4 Technicians to $1.5 MILLION+ with Ed Kopech of Paul Miller Audi (Plus Traxtion’s Michael Scorcio)- Fixed Ops Focus with Dave Rogers and Steve Shaw
In every service drive in America, there’s a moment that separates a good advisor from a great one: the moment a customer loses it. The voice rises. The face turns red. The F-bomb drops. And suddenly the next ten seconds will determine whether you save the customer, save your career, or save your sanity.
On this LIVE episode of Fixed Ops Focus, Dave Rogers and Steve Shaw sit down with Ed Kopech of Paul Miller Audi — and Ed’s story is a masterclass in career trajectory. Ed started as the service manager of a small Porsche store with just four technicians. He built it
into a $1.5 million+ gross profit powerhouse. From there: service manager → general manager → vice president. Today, Ed oversees fixed operations for one of the most respected Audi organizations in the country.
What you’ll hear from Ed:
- How he turned a four-tech Porsche shop into a million-dollar fixed ops powerhouse
- The leadership shift from service manager to VP
- What separates a great manager from a great executive
- The processes he installed at every step of his career
- His advice for any service advisor or manager who wants to build a real career
PROFIT PARTNER SPOTLIGHT — MICHAEL SCORCIO, MBA, VP OF TRAXTION Then we hand the mic to Michael Scorcio, MBA, Vice President of Traxtion. Michael walks us through how Traxtion is helping dealerships grow with modern training tools and operational
technology — the kind of systems that compound performance over time. If you’re a dealer principal, fixed ops director, or GM ready to put real technology to work in your service department, this segment is required listening.
Subscribe, hit the bell, and share this one with every aspiring fixed ops leader you know.
Train. Learn. Grow.
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