Episode 35 – It’s Called Work: Fixed Ops Focus with Dave Rogers and Steve Shaw
In Episode 35, Steve Shaw and Dave Rogers deliver a no-BS, often hilarious discussion about one simple truth: It’s called WORK for a reason.
It’s not vacation. It’s not relaxation. It’s not playtime. It’s work. Dave and Steve break down the critical difference between working IN the business versus working ON the business — and why successful fixed ops leaders understand this distinction.
They talk straight about setting high standards, holding people accountable, and why making “work” actually work is the foundation of a profitable, high-performing service department.
Funny, raw, and brutally honest — this episode will make you laugh, nod your head, and rethink how you lead your team.
If you’re tired of low standards, excuses, and average performance in the service lane, this one’s for you.
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Connect & Learn More:
https://steveshawtraining.com
https://steveshawuniversity.com
https://FixedOps360.com
https://ServiceAdvisorFoundations.com
